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Service Hub

Automation & AI

Take the repetitive work off your team — built on tools you already use.

Less busywork, more business.

Every business runs on repetitive work — copying data between tools, chasing approvals, re-keying the same information. Automation hands that work to software so your team spends its hours on the things only people can do.

We design automations around your actual process, connect the tools you already use, and build the custom pieces when off-the-shelf won’t cut it.

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What we automate

Your process, running on its own.

Abstract render of an automation pipeline connecting app tiles to a central hub

Business Process Automation

Map the work, then hand it off

We start with the workflow exactly as your team runs it today — including the messy parts people quietly work around. Then we automate the steps that don’t need a human and add monitoring so it stays trustworthy as you grow.

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Google Workspace automation workflows across Gmail, Sheets, and Drive

Google Workspace Automation

Make your tools do the typing

Most teams already live in Gmail, Sheets, Docs, and Drive. We build the Apps Script and workflow automation that turns the manual, repetitive steps inside them into one click — or nothing at all.

Explore Google Workspace automation
Health Canada standard operating procedures documentation

Compliance & Workflow Documentation

Process your team will actually follow

For regulated or high-stakes processes, the automation is only as good as the documentation behind it. We’ve built standard operating procedures structured for real compliance review — precise enough to be reliable, short enough that people use them.

See how we document process

How it runs

From manual to automatic.

  1. Map

    We document the workflow exactly as it happens today, messy parts included.

  2. Target

    We pick the steps where automation pays off fastest and lowest risk, and start there.

  3. Build

    We connect your tools and build any custom pieces, testing against real cases as we go.

  4. Hand over

    You get automations that are documented and maintainable, with a clear view of what runs when.

Questions

Automation questions

Do I need to replace the tools I already use?

Usually not. Most automation works by connecting the tools you already rely on, so your team keeps working in familiar software while the busywork disappears behind the scenes.

Where should we start with automation?

With a consult. We map your process and target the steps that are repetitive, rule-based, and high-volume — that’s where automation pays off fastest with the least risk.

What is n8n, and why do you use it?

A flexible automation platform that connects apps and APIs. It can be self-hosted, so your data stays under your control and you’re not locked into per-task pricing.

What if no existing tool does what we need?

Then we build a lightweight custom web app for exactly that job, scoped to the problem rather than bloated with features you’ll never use.

Spending hours on tasks software could handle?

Tell us where the repetitive work piles up and we’ll show you what’s worth automating first.

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